Chat Transcript - Healthcare Auth

Agent: Good evening! One moment please while I review your inquiry. Thank you

Customer: Ok

Agent: Sure I can assist you with this request. I can set up an authorization for the sessions and email you a list of providers in your area, to create the authorization I will need your first and last name, complete address, date of birth and a phone number

Customer: I do have a therapist. I would like to request the authorization numbers. I would like the list of providers sent as well

Agent: sure

Customer: John Smith, 1403 Main Street, Austin TX 78701 DOB 1-1-85 207-475-1234

Agent: Thank you, bear with me a few moments while set up things for you

Customer:Ok

Agent: Thank you for your patience! Your authorization number is 0AUTH05177 valid for 7 sessions from 6/1/2022 to 12/1/2022. Please be sure to give this information to the provider when you schedule your appointment

Customer: Thank you!!!

Agent: Should I send the provider list to johnsmith@hotmail.com and search in your home zip code?

Customer: Yes please

Agent: Sure. you will receive that information shortly. Is there anything else I can assist you with today?

Customer: Thank you for your time. Have a good evening

Agent: No problem and you as well