Reduce Average Handle Time Up To 35%.
BirchAI reduces Average Handle Time by up to 35% by automating complex after-call-work (ACW) using our state-of-the-art artificial intelligence for healthcare, insurance, banking and other market segments.
Overview
Agents Work Smarter.
Not Harder.
Don’t let after-call-work consume valuable agent time.
BirchAI keeps track of call details to let agents focus on the conversation — not on note taking.
Supercharge Your Call Center Workflow.
Our brilliant AI integrates with your existing call center technology to write human-quality summaries in seconds – saving time and money while increasing caller and agent satisfaction.
BirchAI Saves
Agents’ time.
Our end-to-end proprietary pipeline is tuned to the language and processes of healthcare, insurance and banking. The result? Consistent quality that is better than human.