BirchAI announces partnership with Five9

BirchAI announces partnership with CCaaS leader Five9

June 28, 2022 -- “BirchAI today announced its partnership with Five9, an industry-leading provider of cloud contact center solutions. Birch Assist reduces Average Handle Time (AHT) by up to 35%, and is now available on the Five9 CX Marketplace…”

Read the story here.

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The Economist on BirchAI in call centers